SUBSCRIPTION BOX - CANCELLATION POLICY

Cancellations need to be emailed to hello@seraopretties.com.au by the 15th of the month to have your subscription cancelled immediately.

When we receive your request to cancel your subscription via email, we will email you back with instructions to finalise your cancellation. Please be sure to follow these instructions to ensure your subscription is cancelled in time. 

Any cancellation requests received on the 16th of the month or after, will still be billed for the upcoming box and then your subscription will be cancelled. You will receive an automated email once your cancellation has been processed.

Note: Cancelling your subscription does not provide you a refund for any boxes nor does it stop a pending charge.